Earch Designers Ltd — Affordable House Plans & Construction Services in Kenya

01 Introduction

Earch Designers Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products.

                Compliance: This policy is prepared in accordance with the Kenya Data Protection Act, 2019.
            

02 Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, and billing information provided during account creation and checkout.
Payment Information: M-Pesa transaction references and payment confirmations. We do not store full card or M-Pesa PIN details.
Usage Data: Pages visited, time spent, browser type, IP address, and device information collected automatically through cookies and analytics.
Affiliate Information: If referred by an affiliate, we may store the affiliate code and track conversions.

03 How We Use Your Information

We use your information for the following purposes:

Process orders and send digital download links via email.
Send order confirmations and important service notifications.
Improve our website, products, and customer experience.
Prevent fraud and ensure platform security.
Comply with legal and regulatory obligations.
Send marketing communications (only with your consent — you may opt out at any time).

04 Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and personalize content.

                Note: You can disable cookies in your browser settings, though some features may not function properly without them.
            

05 Data Sharing & Disclosure

We do not sell your personal data. We may share information only in limited circumstances:

Service Providers: Third-party tools for email delivery (PHPMailer), payment processing (Safaricom M-Pesa Daraja API), and website hosting.
Legal Authorities: When required by law or to protect our rights, property, or safety.
Affiliates: Referral codes and conversion data to calculate and pay commissions.

06 Data Security

We implement reasonable technical and organizational measures to protect your data, including password hashing (bcrypt), prepared SQL statements, and HTTPS encryption.

                Please note: No method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.
            

07 Your Rights

Under the Kenya Data Protection Act, you have the following rights:

Access

Request a copy of the personal data we hold about you.

Correction

Ask us to fix inaccurate or incomplete information.

Deletion

Request removal of your data, subject to legal retention rules.

Opt Out

Withdraw consent for marketing communications at any time.

Complain

Lodge a complaint with the Office of the Data Protection Commissioner.

08 Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Order records are kept for accounting and legal compliance purposes.

09 Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

10 Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such sites. We encourage you to review their privacy policies before sharing any personal information.

11 Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed.